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Social media is online communication that allows you to interact with your customers and share business information in real-time. This can help you to reach your customers better, create online networks and sell and promote your products and services. It can be easy to get carried away when using social media for your business. It's wise to tread carefully and be aware of both the pros and cons before you start.
Social media can help you engage with your customers and it helps you know how your customers perceive your business. Things like advertising and customer promos can be done on social media
It is important for your business because you can:
It is important to note that although social media is great, it may not be suited to every business. If you are unprepared and launch your social media presence without planning, you could waste valuable time and resources.
You should be aware that:
Whatever the risks, having a social media strategy and preparing your policy and procedures carefully beforehand can help you manage them. Using social media the right way will definitely improve your business. Download the Dillali App from the Google Playstore and Appstore